| Time | Caller | Outcome |
|---|---|---|
| Oct 22, 8:58 p.m. | Priya Sharma(647) 555-0101 | Booked |
| Oct 22, 4:58 p.m. | (647) 555-0102 | Missed |
| Oct 22, 2:58 p.m. | Sara Malik(647) 555-0103 | Not booked |
| Oct 21, 6:58 p.m. | Daniel Okafor(647) 555-0104 | Booked |
| Oct 20, 8:58 p.m. | (647) 555-0105 | Enquiry |
| Oct 19, 8:58 p.m. | Rosalind Mbeki(647) 555-0106 | Missed |
The AI receptionist answered 11 calls and booked 6. Three callers asked about parking and it had no answer; adding that to its clinic notes would remove the most common dead end this week.
The desk handled 14 calls with an average score of 4.1. In 5 calls the caller was not offered an appointment after their question was answered; a simple closing offer would likely have booked 2 or 3 of them.
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